Privacy Policy


At SHINEANN, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (via secure payment gateways)

b. Non-Personal Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and manage your orders
  • Provide customer service and respond to inquiries
  • Send order updates and promotional emails (if subscribed)
  • Analyze website traffic and improve user experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties.
We may share data with trusted third-party services solely to operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., FedEx, UPS)
  • Email marketing tools (e.g., Mailchimp, Klaviyo)

These providers are required to protect your information and only use it for specified services.

4. Data Security

We use industry-standard security measures to protect your personal data, including:

  • SSL encryption on all transactions
  • Secure hosting environments
  • Access controls to restrict internal data access

Despite these efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location (e.g., EU, UK, California), you may have the right to:

  • Access or update the personal data we hold about you
  • Request deletion of your personal information
  • Object to certain data processing
  • Withdraw consent for marketing communications

To make such a request, please contact us at:
shineann.service@gmail.com

6. Cookies Policy

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage
  • Offer personalized content

You can disable cookies through your browser settings. However, doing so may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it promptly.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SHINEANN
Email: shineann.service@gmail.com
Website: https://www.shineann.com