Shipping Policy

Thank you for shopping with SHINEANN! We are proud to offer high-quality handcrafted decorative figurines to customers all over the world. Please review our shipping policy before placing your order.

Order Processing Time

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders are not shipped on weekends or public holidays.

Shipping Coverage

• We ship worldwide to major regions including the United States, Canada, United Kingdom, European Union countries, Australia, and most other countries.

• If your location is not listed, please contact us via live chat — we’ll do our best to assist you.

Shipping Fees & Free Shipping

• Flat shipping fee: $5–8 USD per order (calculated automatically at checkout).

• Free shipping is available for orders over $79 USD.

Estimated Delivery Time

• Standard Shipping: 3–8 business days depending on your country or region.

Note: Customs processing or local courier delays may occasionally affect delivery times.

Order Tracking

• Once your order is shipped, you will receive an email with a tracking number to monitor delivery.

Contact Us

If you have any shipping questions, contact us:
Email: shineann.service@gmail.com
Live Chat: Click the chat box at the bottom right corner — we respond within 24 hours.